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SUPPORT

Our goal is 100% customer satisfaction. Whenever you need us, our customer support team is ready to give you the answers you are looking for.
Our technicians and salesman are fully trained & certified on the equipment and our phones are staffed 24x7. We guarantee all email could be replied within 2hours(complaint phone 8615168824362).
       As a Varipac client, you benefit from:
          »Storaged spare parts in Varipac,and send out as soon as we get your order.
          »More than 30distributors over the world to provide service more instant.
          »A highly-trained customer service team.
          »Experienced sales representatives & Equipment Specialists.
          »After-sales service team prepare to install/repair machine all the time.
          »Extensive product testing in our demonstration area.
          »Machine production process all updating with you.
          »Clients are encouraged to visit our factory during the build process.

Varipac Warranty

      Damage in Transport - Damage in transit is the responsibility of the carrier and is not covered under our warranty.
      Damage by Man-made - Man-made damage in customer’s factory do not covered under our warranty.
      Parts Return Policy -Parts price within 100usd do not need send back to Varipac.Otherwise pls contact with salesman and send back for new parts.
      Operate manual - Operate manual will send with machine to customer,the other testing video,operate specification and machine production pictures will send to customer’s emai before package and delivery.
 
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